Notice Based on the Law Governing Specific Commercial Transactions
Seller
COSMIC WONDER
11-3 Kitakamimaki, Miyama-cho, Nantan-shi, Kyoto 601-0712 Japan
Payment methods
Credit Cards:
COSMIC WONDER Online Shop accepts VISA, Master Card, JCB, American Express, Diners Club.
*You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
PayPal
Cash on Delivery (C.O.D.):
Available for orders shipping to addresses within Japan only.
Payment deadlines
Credit Cards:
You’ll be asked to enter credit card information when you place your order. Payment by credit card is processed based on the terms and conditions between you and your credit-card company.
PayPal:
You’ll be asked to enter PayPal information when you place your order. Payment by PayPal is processed based on the terms and conditions between you and PayPal.
C.O.D.:
Please make a payment to the delivery person upon delivery of the item(s).
Necessary charges
This shall be stated separately. Please refer to “Payment & Delivery”.
Point
With every purchase worth 5,500 JPY you will receive 1 point of credit.
You may apply a minimum of 20 points to any purchase at COSMIC WONDER Online Store.
1 points = 125 JPY
Cancellation of order
Orders cannot be cancelled once the sales contract has been finalized.
Exchange and return of products
Orders cannot be cancelled once the sales contract has been finalized.
*The actual color of the product may differ slightly from the color of the product due to the characteristics of the monitor used to view the product.
Please note that we do not treat the coloring as a defect.
*Products cannot be exchanged or returned after they have been delivered.
*If you wish to exchange or return a delivered product, you must contact us within 7 days of its arrival.
*The following types of products cannot be canceled, returned, or exchanged regardless of the preceding provisions.
1) Opened or used products
2) Products damaged or soiled in the customer’s possession
3) Products with some parts missing, including packaging (bag/case)
4) Products customized or processed as specified in customer’ order.
5) Other products indicated as non-returnable on the product showcase page
If you receive a product that is clearly defective or the wrong product, we will pay the shipping costs associated with its return.
If you wish to return a product for other reasons, you are responsible for the shipping costs.